Quality Policy

We pride ourselves as the first Quantity Surveying and Project Management firm in East Africa to be ISO certified in 2013.  We were awarded ISO 9001:2008 quality management standards and later upgraded to ISO 9001:2015 in 2018. We  have  developed a Quality Manual  and  continue  to  comply  with  the  requirements  of  the  quality  management  system assuring our clients of the highest quality of service

The management and staff of Amazon Consultants are committed to providing Quantity Surveying and Project Management Services that meet customers’ expectations. We are committed to complying with the requirements and continually improve the effectiveness of the Quality Management System based on ISO 9000 standards. In pursuit of this policy, we have established quality objectives at various functional levels which shall be reviewed annually in order to ensure continual improvements in offering efficient services to our customers.

Our Quality Policy starts and ends with the Client as a focal point.

 

 

This entails understanding the client’s requirements, developing optimal solutions to meet those requirements, building processes in place to ensure that quality is present at every stage, and achieving our commitments on delivery and service, before and after selling our service.

This we aim to achieve by:

  • Meeting customer’s needs and expectations
  • Complying with ISO 9000 standards requirements and continuous improvement of our processes and systems.
  • Accomplishing quality objectives by establishing, implementing and maintaining a documented effective Quality Assurance System.