Quality Policy

Quality Policy

We are the only firm in East Africa which is ISO 9001:2015 certified in provision of Quantity Surveying and Project Management Services.

The management and staff of Amazon Consultants Ltd are committed to providing Quantity Surveying and Project Management Services that meet customers’ expectations. Amazon Consultants Ltd is committed to comply with the requirements and continually improve the effectiveness of the Quality Management System based on ISO 9000 standards. In pursuit of this policy, the Amazon Consultants Ltd board has established quality objectives at various functional levels which shall be reviewed annually in order to ensure continual improvements in offering efficient services to our customers.

Our Quality Policy starts and ends with the Client as a focal point.

This entails understanding the client's requirements, developing optimal solutions to meet those requirements, building processes in place to ensure that quality is present at every stage, and achieving our commitments on delivery and service, before and after selling our service.

This we aim to achieve by:

  • Meeting customer’s needs and expectations
  • Complying with ISO 9000 standards requirements and continuous improvement of our processes and systems.
  • Accomplish quality objectives by establishing, implementing and maintaining a documented effective Quality Assurance System.